You built the agent. Reynforce is the call it makes before it promises a price, a date or a discount — and the record of what it promised. One MCP connection, two tools, and no change to how your agent is orchestrated.
You already know the failure mode. The agent is good at the conversation and has no way to tell a number somebody confirmed last week from a number that was true in a deck eighteen months ago. Nothing in the model knows which it is, and nothing in your prompt can know either, because the prompt is where the stale number came from.
search_claims | the claims your company stands behind, each with an owner and the date it was last checked |
check_action | may I say this — answered against the mandate your company set, and recorded |
The agent reads; it never writes a claim. There is no tool that files a commitment, and that is deliberate: what a caller sends is a description of an action, what it gets back is a decision, and the record is a side effect of the check on our side. So an agent can be wrong about its own action and still cannot be wrong about the record.
And there is no way to ask without leaving a trace. An agent that could ask would this be allowed with nothing written down can ask until the answer is yes. Drafting is the honest version of that: say so, and the check is recorded while the touch is not, because nothing was touched.
Three things come back: whether it is allowed, which claims it would be relying on and what state each of those is in, and what the check did not evaluate. That last one matters more than it sounds — an answer that said allowed while quietly skipping the budget it could not read would be the confident wrong answer this exists to prevent.
A claim with no owner, one past its check date, or one two people disagree about comes back unusable, and an unusable claim may not be repeated whatever else is relaxed. The agent escalates and tells the buyer it is checking. It does not answer around it, and that is not a setting.
observation_only: true, and that travels in the answer rather than in documentation so that a caller honouring it keeps working unchanged the day it becomes false./docs.md is the quickstart: one line, and the tool list appears. Early access — tell us what shape your agent is and we will tell you honestly whether this helps yet.