What your agents have committed to, in one place, with a named owner against every claim they are allowed to repeat. You decide how much rope each agent gets; the register decides what it may say is true.
The question you are being asked is not should we use agents. It is what happens when one of them promises a customer something we cannot do, and today nobody in the company can answer it, because the promise is in a thread and the claim behind it is in a deck.
A register. Every claim your company stands behind — a price, an integration, a certification, a roadmap date — one line each, with the person who owns it and the date they last confirmed it. A claim with no owner is one no agent may use: not blocked, not an error, unavailable. That turns an empty field from a chore into something somebody wants filled.
A record. Every promise made in your company's name: what was said, which agent or person said it, which claims it relied on, and the authority it was made under. Written once, never edited. That is the whole of its value — a record somebody can tidy afterwards is not evidence of what was promised.
Dials. Eight separate settings for what an agent may commit to, from may it state a deadline to may it say our side has approved something. Three of them never relax, and the reasons are in /agent-promise-register.md. The rest open as you connect the thing each one depends on.
What it will not do is tell you how a rep is performing. The moment a report like this becomes a stick, people stop recording reversals and the signal disappears. It is a fact about a record, never a rollup about a person.
£29 a month for one agent on its own. £149 per agent a month when agents share one register and one record. Cancel any time, and no card to start. /pricing.md has the detail.
Early access, which means a short conversation rather than a trial link — we would rather tell you it does not fit yet than sell you a setup project.