⚠️ This is a draft and it has not been reviewed by anybody qualified.
Do not publish it. It exists so that a solicitor has something specific to correct, and so that what it promises is what the code does. Every operational claim is traceable to a file in this repository; anything that is a commercial or legal choice rather than a fact is marked [to confirm].
What a reviewer should be asked, in this order:
- Can an agent form a contract? Clause 2 says an agent may sign its company up and pay, and may never accept a line or a mandate. Whether that first half binds the company is the question these terms turn on and it is not ours to answer.
- The trial terms, and specifically whether no card to start, charged at the first point of real value needs anything we have not written.
- The liability cap and the warranty position in clause 7 — a cap of the fees paid in the previous 12 months, and as is. Both are Callum's decision rather than a guess, and whether they are enforceable as written is the question.
- Whether observation only — that nothing here blocks anything today — needs to be a term rather than a sentence in a response.
Last reviewed: never. Drafted 11 October 2026.
A control layer for commitments. It records what your agents and your people commit to on your company's behalf, caps what agents may spend and promise, and expands that autonomy only as it is earned.
It records; it does not block. Every answer carries observation_only: true today, and that is in the answer rather than in documentation so that a caller which honours it goes on working unchanged the day it becomes false. [to confirm] whether that needs to be a term.
Reynforce records and checks promises. It does not make them. Every promise is made by your agent or by your person, in your company's name, and it is your company's promise. We are not responsible for what an agent promises — not for whether it is true, not for whether it can be kept, and not for what follows if it is not. What we are responsible for is recording it accurately and answering the checks you ask us.
What it is not: it does not read your email or your CRM unless you connect one, it does not keep the text of your messages beyond the one sentence a promise was made in — capped at 1,000 characters — and it does not guarantee that anything an agent says is true. It records what was committed and under what authority. The judgement remains your company's.
An agent may sign its company up and may pay for the service.
An agent may never accept a claim or approve a mandate. Lines an agent drafts stay proposed, and a check against one answers not yet confirmed by a person — never allowed. Paying does not change this, and a paid agent's tool list is identical to an unpaid one's.
Ownership passes by email to the person the agent names, and following that email reaches a sign-in. There is no link that grants ownership to whoever holds it. If the person named did not expect it, ignoring the message costs nothing: nothing is created and nothing is charged.
[to confirm] Whether an agent's sign-up and payment binds the company it names, and what has to be true for it to. This is the question.
Governed by the privacy notice. The parts that are terms rather than description:
Priced per agent, per month, in GBP, billed monthly, cancel any time. The current prices are on the pricing page and are generated from one place in the code, so the page and the invoice cannot disagree.
The figure on the pricing page is the figure charged. Nothing is added to it at checkout. If that changes, this clause and every published price change with it.
The price is the same whoever pays, including an agent paying for itself. There is no charge per check.
No card to start. Payment is taken at the first point of real value, by whichever comes first: the agent from its own card or budget, or the person responsible for it at the moment they accept a line. The acceptance happens first and the card is asked for after — an acceptance held behind a card would be a company's own claim about itself held hostage.
The trial is 14 days and the owner is emailed three days before the first charge. Stopping before then costs nothing.
[to confirm] Whether these are consumer or business terms, and what happens to a part-month on cancellation.
One click, any time. Nothing further is charged and the workspace keeps working to the end of the period paid for. The record is kept as in clause 3, and the export remains available while a member can sign in.
[to confirm] Whether a refund position is needed, and what it is.
There is no uptime commitment in this draft, because making one would be a promise this product exists to stop people making carelessly. What is true today:
[to confirm] Whether to offer a service level at all, and what it should be before any of it is sold on.
This is early access and the service is provided as is. There is no warranty, express or implied, that it is fit for a particular purpose, that it will be uninterrupted, or that what it records will satisfy any particular regulator or counterparty. Clause 6 says what is true about availability today.
Our liability is capped at the fees you have paid in the previous 12 months. On a free trial, nothing has been paid, so the cap is nil.
We are not liable for what an agent promises. A promise made in your company's name is your company's promise, whoever or whatever typed it. What we undertake is to record it and to answer the checks you ask us, and clause 1 says so in the same words.
Nothing here limits liability that cannot be limited — death or personal injury caused by negligence, fraud, or anything else the law does not allow to be excluded.
[to confirm] Whether the cap, the exclusions and the as-is position are drafted enforceably, and whether a business-to-business position changes any of them. The numbers in this clause are Callum's decision; the drafting is not ours to settle.
These terms will be dated when they are first published, and a change that affects what you pay or what we hold will be emailed to the owner. A draft has no history and claims none.
[to confirm] Governing law and jurisdiction. England and Wales is the obvious answer and it is not one to assume.
The facts in this draft come from the code. The commercial and legal choices in it do not, and are marked.